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helppack.de: DHL integration for clothing drives

A custom DHL integration for clothing drives. Shipments are created with reverse billing, so Helppack covers the shipping cost.

Technologies
DHL API, WordPress
Team
5 people
helppack.de home page: a line about donating clothes and the “Lerne uns näher kennen” button, desktop view

The challenge

Helppack collects used clothing in Germany and supports projects chosen by its donors. The donor packs a parcel and the organization covers the shipping cost. That required shipments billed to Helppack’s account, not the sender’s.

The solution

We built a custom integration with DHL’s system based on reverse billing: the shipment is created on the website and the cost goes to Helppack’s account. Beyond the integration, we built additional marketing pages and make changes on an ongoing basis.

helppack.de on desktop and mobile

Scope of work

  • DHL integration

    Shipments generated with reverse billing: Helppack covers the shipping cost, not the donor.

  • Clothing drives

    Shipment handling for the clothing drives run on the website.

  • Marketing pages

    Additional website pages built as the organization needs them.

  • Ongoing changes

    Development and fixes delivered on request after the integration went live.

Technologies

WordPress
website and marketing pages
DHL API
shipments with reverse billing

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